Contact Us
Considering PQ? Please call our Admissions Team directly @ 808-937-5806. Or, fill out the contact form on this page and get a call back ASAP!
GENERAL INQUIRIES, ADMISSIONS, PROGRAM QUESTIONS
Kellyn Smythe
Phone: 808-937-5806
Fax: 888-527-4971
E-mail kellyn@pacificquest.org
HUMAN RESOURCES
Job Inquiries: jobs@pacificquest.org
Fax: 855-317-6304
Other HR: hr@pacificquest.org
PROGRAM OFFICE
Phone: 808-935-2495
Student’s personal items, academics, and important documents must be sent with signature confirmation upon delivery. Forward shipment tracking # to: enrollment@pacificquest.org
Pacific Quest
Attn : Resident Name
301 Kalanianaole Ave.
Hilo, HI 96720
Google Reviews
Trustindex verifies that the original source of the review is Google. Our teen is currently in his 8th week at Pacific Quest and we have been very happy with the care and support he has received so far. We have seen significant progress since he first started the program. His therapist is a good fit and we receive feedback each week about our son's progress. I am glad that we chose this program with the help of an educational consultant.Posted onTrustindex verifies that the original source of the review is Google. Highly reccomend Pacific Quest for families with kids with behavioral issues. I dont believe in miracles, but how they ve helped us with my child and whole family dynamics is close to a miracle.Posted onTrustindex verifies that the original source of the review is Google. Overall, we were satisfied with the level and type of treatment our daughter received at PQ. This was a necessary step after we had tried many other avenues to help her stabilize. We appreciated the holistic approach to medicine, food and supplements to help support a healthier way of living. The therapy and group interaction was also very helpful. Aside from our daughter's treatment, we, as parents were also following a parallel process to rethink the family dynamic. It was almost as much about our daughter as it was about us. Lots of parent groups, calls and family therapy to change our approach and learn how to handle situations in a better way. About 2/3 of the way thru the 90 day program, we attend the Family Program (Fam Pro) 3 day intensive. It turned out to be a very valuable use of time and allowed our family to connect and understand each other much differently. We really connected with Dr. Rob Gent and this provided a path to deeper understanding of our daughter and her mindset. There were a few bumps in the road and not everything PQ did was perfect. Nobody is, I suppose. But we provided feedback to them and hopefully they can learn new ways as well. We all can...Posted onTrustindex verifies that the original source of the review is Google. We were at our wits’ end as to how to help our teen with escalating mental health issues. Working with an educational consultant, we made the difficult decision to seek residential treatment. We chose Pacific Quest, because we knew immediately that they understood the importance of resetting our family dynamic, addressing shame, and helping our kiddo build herself up. We also loved that they prioritized sleep, anti-inflammatory diet, healthy physical activity, and provided top notch psychiatry and functional medicine for a complete approach to healing. Throughout the course of the program, we saw our teen make significant strides in healthy communication and relationships with peers, staff, and family. The parent calls, family therapy, and parent group education sessions were invaluable in helping us, as parents, start to change behaviors that were keeping our teen stuck, and the in-person family program was an essential opportunity to learn and practice new skills with expert support. Leadership and staff at Pacific Quest are warm-hearted and have deep expertise. Our teen’s therapist, Lesley, very quickly “saw” our teen, empathized, understood the reasons for challenges, modeled strong boundaries, and helped us reset our family dynamic. Chief Clinical Officer, Dr. Rob Gent, “gets” the pain families are going through and provides safe spaces to learn and try out new ways of being. Everyone we encountered on the staff and heard about in our teen’s letters, from those on the front lines 24/7, to the office, to the kitchen, to security went above and beyond to exhibit kindness, caring, empathy, and encouragement. We were sad to say goodbye when it was time for our teen to leave Pacific Quest, but many more doors are open now on the road to leaving the old story behind and creating a new and better life ahead. This was the right choice, and we'll never be able to thank Pacific Quest enough.Posted onTrustindex verifies that the original source of the review is Google. The clinicians and staff are so caring, the setting is healing, and the outcome is amazing. Pacific Quest helps you and your child go on separate journeys, so that your child can be better prepared for the road ahead and so that you can be better prepared as a parent to welcome them home. I highly recommend Pacific Quest.Posted onTrustindex verifies that the original source of the review is Google. The care our son received at Pacific Quest was outstanding. He, along with us, now understand much more about the way he processes situations and risk and evaluates consequences. The therapy, psychiatric care, wellness, feedback and coaching helped greatly. We feel very appreciative and blessed to have found a place that was able to identify and solution ways to help.
