Outcomes

Testimonials

Our families say it all. Over the past 15 years, we’ve worked with nearly 3000 students and families, and each of their stories brings depth and purpose to the work we do. We receive a nearly continuous stream of letters, photos, poems, and videos from our amazing alumni network around the world.

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L Loucks profile picture
L Loucks
April 13, 2026
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After 3 years of school avoidance, residential and hospital stays, screen addiction and risky behavior, we didn't know how to help or talk to our 16 year old daughter. Pacific Quest seemed different from other programs we had considered for her, so we were hopeful for some positive change when we sent her 5 thousand miles away. After the first few weeks it was clear that the program and clinical staff were even better than we had hoped. Their holistic approach to health, emphasizing healthy diet, sleep, exercise and time in nature, balancing meds and supplements had an immediate positive impact. The care, kindness and respect that the highly qualified clinical team showed our daughter, allowed her to trust and be vulnerable in her individual therapy as well as our family sessions. She learned so much about herself, her emotions and how to manage them, while we learned about better ways to communicate with her, within our family and how to repair broken trust. She is now attending an alternative boarding school, and for the first time in a long time, we are optimistic for her future. Hawaii is a magical place, and all the staff at PQ, the therapists, medical team and program team make Pacific Quest a truly magical healing place. I highly recommend it.
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N Dalton profile picture
N Dalton
February 26, 2026
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Our teen is currently in his 8th week at Pacific Quest and we have been very happy with the care and support he has received so far. We have seen significant progress since he first started the program. His therapist is a good fit and we receive feedback each week about our son's progress. I am glad that we chose this program with the help of an educational consultant.
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D Custin profile picture
D Custin
February 2, 2026
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Pacific Quest is a blessing, a God-send. At first I was against an RTC placement & the long distance from mainland USA. However, PQ has a team of exceptional, experienced, well-trained, & loving personnel. In about 90 days, they achieved clear & immense progress for my child & me. Where once I had little to no hope for a positive relationship with my child, now hope is clear for our short-term & long-term relationship. PQ is a blessing & well-worth the costs, aka investment.
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Marg profile picture
Marg
January 15, 2026
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Highly reccomend Pacific Quest for families with kids with behavioral issues. I dont believe in miracles, but how they ve helped us with my child and whole family dynamics is close to a miracle.
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K Patruznick profile picture
K Patruznick
December 18, 2025
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Overall, we were satisfied with the level and type of treatment our daughter received at PQ. This was a necessary step after we had tried many other avenues to help her stabilize. We appreciated the holistic approach to medicine, food and supplements to help support a healthier way of living. The therapy and group interaction was also very helpful. Aside from our daughter's treatment, we, as parents were also following a parallel process to rethink the family dynamic. It was almost as much about our daughter as it was about us. Lots of parent groups, calls and family therapy to change our approach and learn how to handle situations in a better way. About 2/3 of the way thru the 90 day program, we attend the Family Program (Fam Pro) 3 day intensive. It turned out to be a very valuable use of time and allowed our family to connect and understand each other much differently. We really connected with Dr. Rob Gent and this provided a path to deeper understanding of our daughter and her mindset. There were a few bumps in the road and not everything PQ did was perfect. Nobody is, I suppose. But we provided feedback to them and hopefully they can learn new ways as well. We all can...

Surveys

Outstanding communication, trust, and a service-focused approach are central to our mission. We measure our success in these and other areas through a series of satisfaction surveys families participate in at various points throughout the treatment process. Results of these inform staff and systems development, and they are central to a mental healthcare experience that exceeds expectations. Here are just a few of the outcomes of those surveys with well over 1000 responses:

Overall satisfaction with communication during my child’s arrival and acclimation

Therapist seemed to understand my child and his/her issues

I learned more about my child (feelings, motivations, what drives behaviors) throughout PQ

My child learned more about him/herself throughout experience at PQ

YO-Q OUTCOMES

Throughout the treatment process, students and families participate in a series of nationally standardized questionnaires referred to as the Youth Outcome Questionnaire (OQ/YOQ). Results are gathered at admission, discharge, and specific points post-discharge. At the individual level, this data better equips the treatment team to craft interventions/treatment approaches to meet student’s needs. The meta-data empowers the Pacific Quest development team to evaluate treatment efficacy on a longitudinal scale, and enhance programming.

Pacific Quest is nationally recognized as a Gold Status designated research program by the National Association of Therapeutic Schools and Programs (NATSAP) and the University of New Hampshire. To date, well over 1,000 Pacific Quest students and families have been a part of this study. We are committed to this research and remain dedicated to utilizing the data to deliver the most comprehensive and evidence-based treatment for every family.

Clinical Cutoff

The standardized cutoff score is established to differentiate between the level of distress/symptoms in a community sample and two clinical samples in the normative group. Scores below the cutoff are most similar to the community sample and scores above the cutoff are most similar to inpatient samples.

Adolescent Parent Responses
Young Adult Responses
Adolescent Responses