Process & Profile

Pacific Quest is not a one-size-fits-all treatment experience. Since 2004, we’ve developed and refined a successful approach to working with youth experiencing internalized distress. The Pacific Quest admissions process has evolved in parallel to ensure we enroll students we feel confident we can help.

Call us

It all starts with a phone call. Our non-commissioned admissions team is ready to answer your questions, learn more about your situation and goals, and discuss options.


Our confidential application takes most families an evening to fill out. This is a chance to learn more about patterns, relevant medical history, and therapeutic goals. There is no fee to apply.


Our multidisciplinary review takes 1-2 days in most cases. In some situations, our team may need to speak with current medical or therapeutic providers. In these cases, the review process may take a bit longer.    

In addition to reviewing for fit, our team will develop an initial treatment plan and assign a treatment team. We will often have a number of follow up questions to ensure we are ready to provide a smooth transition into our care.

Enrollment Logistics

Provided PQ is a good match, we will work through the following logistics:

• Arrange travel into either Hilo (ITO) or Kona (KOA) airport.
• Complete enrollment documents/releases
• Submit recent physical exam (within 14 days of admission) and TB screening (within 1 year) ; in many cases these can be completed here.
• Please visit our COVID-19 page for most current travel requirements
• Arrange payment


Our team greets students at the airport and assists with a smooth transition into the program.

Student profiles include:
  • Academic Underachievement
  • Adjustment Problems
  • Adoption
  • Anxiety/Depression
  • Defiance
  • Entitlement
  • Family Conflict/Discord
  • Grief and Loss
  • Identity issues
  • Internet Addiction
  • Isolation
  • Lack of Confidence
  • Lack of Motivation
  • Learning Differences
  • Mood Regulation Issues
  • Poor Self-Image
  • Poor Social Skills
  • Relationship Issues
  • School Issues
  • Substance Experimentation/Abuse
  • Trauma
  • Video Game Addiction

We’re not the best option for students…

• Experiencing psychosis/schizophrenia or other thought-based disorders
• With primary substance addiction or students at risk for withdrawal
• Displaying out-of-home aggression
• Diagnosed with certain types of mental health disorders who are not compliant with medication
• Who are perpetrators of bullying
• Exhibiting certain types of high risk behavior
• Experiencing acute mental health crisis
• Requiring regular access to specialized medical care
• With certain types of chronic health conditions

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Our Work with Clinical Professionals

When our clinical team communicates with home-based therapists and professionals, we’re better able to create a cohesive experience for our participants.  This collaborative approach is essential to each student’s treatment plan, progress, and success.

Is Pacific Quest the right choice for your patient or student?

If you are an educational consultant, therapist, counselor, or social worker and would like more information about how PQ works, please contact us at 808-937-5806 or visit our FAQ page.

My family and I are so very grateful to the Pacific Quest program and team! They saved our family and definitely saved our son. Thanks to the extremely healthy and nurturing PQ program we have become a healthy and loving family once again. I can't say enough positive things about the program, the staff, the philosophy and the results. I highly recommend PQ to families in crisis. Thank you!!!

-Kira E