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Human Resources Specialist

Hilo, HI

Full Time

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Primary Purpose

The Human Resources Specialist is responsible for providing administrative support to the Human Resources Department and to assist in facilitating all basic HR functions. They are responsible for the day-to-day management of HR operations and assists with compliance and the administration of Company policies and procedures, staff recruiting and staffing logistics. The HR Specialist also works collaboratively to support Pacific Quest and HR departmental goals.

Essential Duties and Responsibilities

  • Monitor and follow-up with new hire onboarding to ensure they meet hire requirements by their start date
  • Assist with Company recruitment
  • Conduct HR orientations at various worksites
  • Audit required documents and maintain employee documents to ensure compliance
  • Coordinate and track staff TB and physical clinics
  • Coordinate staff certification training and tracking (i.e. CPR, First-Aid, CPI, Lifeguard); follow up with staff, managers and keep HR Director apprised of status
  • Respond to staff inquiries and provide accurate information regarding policies, procedures and benefits specific to position
  • Performance review tracking
  • Assist in annual review of HR forms to ensure they are current
  • Assist with the development and implementation of organizational training; track employee status to ensure compliance; facilitate evaluation of the effectiveness of training

Additional Duties

  • Assist with additional tasks to meet organizational needs


  • Maintain confidentiality and professional boundaries
  • Complete tasks accurately and on time
  • Maintain well organized systems and compliance practices
  • Identify and resolves problems in a timely manner
  • Take initiative, anticipates program needs whenever possible
  • Ability to manage frequent change, delays, unexpected events and competing demands
  • Organized and attentive to detail
  • Follows policies, procedures and instructions; respond to management direction
  • Uphold and role model Pacific Quest Code of Ethics and Core Values
  • Take initiative, anticipate Department needs whenever possible
  • Able to manage frequent change, delays, unexpected events, and competing demands
  • Good listening skills, gets clarification where needed
  • Exercise sound judgment and discretion
  • Impeccable focus, leadership and organizational skills
  • Able to lean into challenges with while maintaining a solution-based approach
  • Requires ability to be a team player, to form mutually respectful relationships with staff and external contacts to grow professionally in meeting the challenges of this position
  • Ability to work independently
  • Alignment to Pacific Quest Core Values: (1) Purpose, (2) Professionalism, (3) Problem Solving, (4) Productivity and (5) Positivity


    • Experience in Human Resources or a related field preferred
    • Advanced computer skills, including proficiency in Google Suite
  • Must pass thorough background checks and drug screen
  • Pre-employment physical and 2-step
  • TB clearance required
  • COVID-19 vaccination required
  • Must have reliable transportation; valid driver’s license with clean record; maintain proper submissions of drivers abstract and/or personal auto insurance requirements

Work Hours

  • Core hours Monday-Friday, 8am-4pm, with flexibility as needed

Physical Demands

With or without reasonable accommodation, the physical and mental requirements of this job may include the following: seeing, hearing, speaking, and writing clearly. Occasional reaching with hands and arms, stooping, kneeling, crouching, frequent sitting, standing and walking, may be required for long periods of time and may involve climbing stairs and walking up inclines and on uneven terrain. Additional physical requirements may include some lifting and or moving up to 25 pounds.